SHIPPING POLICY

Shipping & Returns Policy

At Crown&Vault, every timepiece undergoes a thorough reauthentication process to ensure authenticity and quality before it reaches you. This guarantees that you receive a genuine, pristine watch worthy of your collection.

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Processing & Shipping Time:

• Orders are carefully processed and reauthenticated prior to shipment.

• Shipping typically takes up to 14 business days from the date of order.

• International orders may take longer depending on customs processing.

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Shipping Methods:

• All watches are fully insured and trackable.

• Signature is required upon delivery to protect your valuable purchase.

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Order Tracking:
Once your watch ships, you will receive a tracking number via email to monitor its journey.

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Returns & Restocking Fee:

• Watches may be returned within 2 days of delivery.

• Returned watches are subject to a 15% restocking fee to cover inspection, reauthentication, and processing costs.

• Products that have been worn, altered, or damaged are not eligible for returns.

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Lost or Damaged Packages:
If your watch is lost or damaged in transit, please contact us immediately at [contact email/phone]. We will assist with insurance claims to ensure a replacement or refund.

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Important Notes:

• Please ensure your shipping address is correct. We are not responsible for delays due to incorrect addresses.

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Luxury Care:
Your purchase represents precision engineering and timeless elegance. The reauthentication process reflects our commitment to quality and your confidence in acquiring an authentic luxury timepiece.

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